Tesla Phone Key Not Working

Tesla Phone Key Not Working
Tesla Phone Key Not Working

You may have used your phone as a key if you own a Tesla. Having this functionality on a Tesla is fantastic because it eliminates the need for a physical key—you can use your phone, which you carry with you everywhere you go. In order to use your phone as a key for your Tesla, Tesla makes it simple to link your phone to the Tesla app and add it as a driver.

What transpires, though, if your Tesla phone key breaks? What could be causing the malfunctioning Tesla phone key? I’ll review the most frequent causes of your Tesla phone key not working in this article. I’ll also go over the most typical fixes for these problems. See why your Tesla phone key isn’t working, and learn how to solve the issue by reading the information below. 

Understanding the Issue: The Tesla Phone Key is Not Working!

With Tesla, you can use your phone as a physical key card because of its near-field communication (NFC) technology. This feature lets you enter and exit your car and start, lock, and unlock it.  The main point is that to gain control over your car, you must have paired your phone with it using the “Tesla App” and set it as a “Key.”

But occasionally, you could run into issues while using your phone as your Tesla’s “Key.” As stated in the complaints,  The car only occasionally recognizes the phone as a key, and when it does, it behaves strangely. Another common issue is that when you approach or depart from your Tesla, your phone key might need help to lock or unlock it.

When trying to operate their automobile with their phone key, some users reported receiving the “Disconnected” notification.

By following methods, you can solve this problem:

Issues With Bluetooth on Your Phone

Given that you need to link your phone to your Tesla via Bluetooth, there is a connection between your phone and this issue. Your phone key might not work if there are problems with the Bluetooth function on your phone or in your Tesla.

To use your phone as a Tesla key, you must have Bluetooth enabled. One of the issues that seems straightforward but that people sometimes ignore or forget about is this one. For this reason, to couple your phone with a Tesla, ensure Bluetooth goes on on both devices. Remedy: Ensure that your phone has Bluetooth enabled. 

As previously said, the only way to use your phone as a key is to pair it with your Tesla over Bluetooth. Turn off your phone’s Bluetooth, even if it is active, and give it a few minutes before turning it back on. After doing this, get in touch with your Tesla to see whether the problem has been successfully resolved recently. Another thing to check if your Tesla Bluetooth appears. This could also be the reason why your phone functions correctly. Your phone will not be able to connect to your Tesla if the Bluetooth is off.

Consider whether your Tesla includes your phone as a driver. You should add your phone as a driver again if it is not visible when attempting to link it with your Tesla.

Tesla App is Out of Date

Tesla App is Out of Date

An out-of-date version of the Tesla app might be the cause of your defective Tesla phone key. Your Tesla phone key might not function because of bugs or other problems with the Tesla app software. The Tesla app may need software updates to function correctly. You can fix any bugs causing this problem by updating the Tesla app.

Fix: Update the Tesla mobile app. 

Check your phone’s Google Play Store or Apple Store to see if the Tesla app has received any updates. If you see an update available for the Tesla app, follow the directions on the screen to complete the upgrade. Attempting to empty the Tesla app’s cache is an additional option. It also eliminates potential bugs preventing your Tesla phone key from working and reloading the app. 

Not Logged Into the Tesla App

Do you have access to your Tesla app? Do you have a proper Tesla account logged in? It can be the cause of your phone key problems. The Tesla app and an active Tesla account are necessary for using your phone as a key for your Tesla. Your phone can become unusable with your Tesla if you attempt to use it with the incorrect Tesla account login credentials. As a result, you are able to log into the right Tesla account—not your partners’—when using the Tesla app. 

To fix this, make sure you’re logging into the Tesla app.  Verify using the correct Tesla account when signing into the Tesla app. Should you not be, this may be the cause of your malfunctioning Tesla phone key. Check to see if you can now use your phone as a key for your Tesla after logging into the relevant Tesla account on the Tesla app. 

Remember that the problem lies with the Tesla app servers. If so, contact Tesla Customer Service to report the situation and determine what the team recommends doing.

Phone Software is Out of Date

Phone Software is Out of Date

When was the last time you updated the software on your phone? If your Tesla phone key is still not functioning after trying all the solutions I mentioned above. An update for your phone may be what’s wrong.

Fix: Update the software on your phone. 

Check if any updates are available for your phone by going into settings and selecting Software and Update. If your phone needs a software update, follow the on-screen directions to finish the upgrade. See if you can connect to your Tesla and use your phone as a key when the upgrade is complete.

If none of these fixes resolve the problem with your Tesla phone key not functioning, report the issue to Tesla Customer Care. In order to identify the potential issue with the Tesla servers, expert help is necessary.

You may discover how to get your Tesla phone critically functioning again and follow instructions on what to do next by watching the Tesla customer service video. You may always watch YouTube videos to see what other drivers are doing to fix this problem if you need visual assistance.

As mentioned before in this piece, make sure your phone and Tesla have Bluetooth setup. Keep updating Tesla and your phone to provide the best possible performance from both the hardware and the app.

Incorrect Phone Settings

Aggressive battery optimization options on some devices offer the ability to end background operations. Smartphones contain a function called “power saving” that, when set to ON, will automatically switch off other background apps, such as “Bluetooth,” “GPS,” and the “Tesla App,” to save battery life when your phone’s battery is running low. It may potentially fail your Tesla phone key.

In addition, if you have chosen “Airplane Mode” on your phone, Bluetooth, GPS, and the internet will not work. As a result, your phone will not function if you attempt to use it as a “Tesla Key” when it is in airplane mode.

Correct:

Go into the Settings on your phone and find the “Battery” or “Power” section. Disable the Tesla app’s “On” battery optimization settings.

Also, ensure that your phone is not in “Airplane Mode.” Check if the phone key is working correctly by restarting your smartphone. If you’ve tried all the fixes above and your Tesla phone key is still not functioning, contact Tesla Customer Support for expert help.

Battery Draining

Battery Draining

Your smartphone or car’s battery will need more power to create a reliable connection with the other device if it’s shallow on both.  The “Power-saving Mode” in Tesla electric cars could block the phone’s vital functions, much like on your laptop or phone. Extra facilities like Bluetooth will automatically go off to save energy while your vehicle is in Tesla Power Saving Mode. Thus, you cannot use your phone key to operate your automobile if the “Bluetooth” is off.

Correction:

Make sure you’ve fully charged your smartphone. A suitable charge (at least 30% to 50%) should also be present in your vehicle. When your phone has enough battery life, try using the phone key.

Summary

Your smartphone or car’s battery will need more power to create a reliable connection with the other device if it’s shallow on both. The “Power-saving Mode” in Tesla electric cars could block the phone’s vital functions, much like on your laptop or phone. Extra facilities like Bluetooth will automatically go off to save energy while your vehicle is in Tesla Power Saving Mode. Thus, you cannot use your phone key to operate your automobile if the “Bluetooth” is off.

Correction:

Make sure you’ve fully charged your smartphone. A suitable charge (at least 30% to 50%) should also be present in your vehicle.

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